Preorders

When purchasing a preorder item, you acknowledge that the item will ship at a later date. Estimated ship dates will be included in the product information whenever available.

All preorder items are final sale.

Returns

We hope you love your U Bar purchase, but we understand that sometimes something just doesn't work.

Returns must be received by U Bar & Company within 14 days of delivery. Items received after the 14-day return window will be returned to the customer.

To be eligible for a return, items must be unworn, unwashed and in original condition with tags attached. Items must be free of pet hair, deodorant or makeup marks, smoke, perfume and other odors.

Approved returns will be refunded to the original form of payment, less a 10% restocking fee and our original shipping cost.

Customers are responsible for return shipping. U Bar & Company does not provide return shipping labels. We recommend using a trackable shipping method, as we cannot guarantee receipt of packages sent without tracking.

No need to email us before making an eligible return. Please send your return to:

U Bar & Company
1515 E Main St #338
Weatherford, OK 73096

Once your return has been received and inspected, we'll email you with the status of your return.

If you received a damaged or defective item, please contact us as soon as possible so we can help.

Exchanges

Because many of our pieces are available in limited quantities and can sell out quickly, we aren't able to hold items for exchanges.

If you need a different size or style, we recommend purchasing the item you need and returning the original item according to the return policy above.

Final Sale Items

Sale items and preorder items are final sale and cannot be returned.

Shipping

We do our very best to get your order on its way quickly. Please allow 24-48 hours for in-stock purchases to be packaged and shipped. 

Once your package has been accepted and scanned by the carrier, delivery is handled by the shipping carrier. While U Bar & Company cannot be responsible for packages lost or stolen after carrier acceptance, we're always happy to help you locate the appropriate tracking information.

If you'd like to add shipping insurance or signature confirmation to an order, please contact us before your order ships.

For questions, please contact us at shop.ubar@gmail.com